CUSTOMER SERVICE

CONTACT US

customerservice@kavkadesigns.com

 

RETURNS & EXCHANGES: Hassle-Free Returns and Exchanges

At Kavka Designs, we value your satisfaction above all else. We understand that sometimes a return or exchange may be necessary, and we strive to make the process as seamless as possible. You have a generous window of 30 days to complete a return or exchange for your purchase. All returns must be shipped within 30 days upon receiving item. 

If you would like to return your purchase, please see the "return" section at the bottom of our website in the footer. As well, please be advised the customer is responsible for the return shipping fee and all products must be in their original packaging. Products must be shipped to 181 Rockland Road, Roscoe, NY, 12776. 

In the unlikely event that you receive a defective product, such as a misprint, we take full responsibility. We are committed to ensuring your utmost satisfaction, which is why we will cover the return shipping costs for defective items.

 

INTERNATIONAL ORDERS: Shipping Boundaries and Future Expansion

 

Currently, we ship to customers located within the continental United States, as well as Canada, Puerto Rico, Alaska, and Hawaii. However, we are actively working towards expanding our shipping capabilities to reach customers overseas. We appreciate your support in helping our business grow, and we eagerly anticipate the opportunity to serve international customers in the future.

 

EMAIL PREFERENCES: Manage Your Subscriptions with Ease

 

We respect your preferences when it comes to email communication. If you wish to unsubscribe from our mailing list, simply locate the unsubscribe link at the end of any of our emails. By clicking on the link, you can easily manage your email preferences and opt-out of receiving future communications.

 

At Kavka Designs we value transparency and your control over your inbox. We strive to provide you with a hassle-free experience, and we want to ensure that you receive the information that matters most to you.

 

If you have any further questions or require assistance regarding returns, shipping, international orders, or email preferences, please don't hesitate to contact our dedicated customer service team. We are here to provide you with the support you need and make your experience with us truly exceptional.